Mizoram is a beautiful state in the North East of India, very different from the plains of Punjab where Kiran was brought up. The state is rooted in tribal culture, and the local language is Mizo.

When Kiran was posted to Mizoram, she was new to the region, did not know the local culture, and could not speak Mizo. However, she did not let these obstacles stand in her way. Kiran lost no time in reaching out to staff and local people. With her staff officer acting as an interpreter, she quickly identified the priorities and put a system in place for the Mizoram police.

She quickly realized that drug trafficking, drug abuse and alcoholism were areas of real concern. She addressed these issues by correcting the basic policing through the police Beat System and by opening Beat Houses in far-flung areas. She organized police public coordinating forums within the towns as well as the borders, awareness programs, education, and inter-agency joint training programs.

Kiran also involved community and church groups in this process, thereby emphasizing rehabilitation and treatment over punishment and helping to draw local citizens into the process.

During this phase, Kiran addressed the ongoing problem of terrorist acts committed by the Hmars People Convention (an extremist group). Kiran enacted and enforced tough anti-terrorism laws, which eventually foced the group to surrender and sign a peace agreement.